Join your fellow c-suite
leaders from the world’s
companies for best practice
sharing, roundtable dialogue,
and thought leadership on the
facing manufacturers today
A member organization (since 1933) focused on building strong leadership within manufacturing, and driving the growth, profitability, and stature of global manufacturers.
Wednesday, May 13, 2015
6:30 – 8 p.m
Opening Networking Reception
Thursday, May 14, 2015
8:45 – 9:45 a.m. General Session
Why the Future of U.S. Manufacturing Is So Damn Bright Dr. Lowell Catlett, Economist and Futurist, Dean of College of Agricultural, Consumer and Environmental Sciences, New Mexico State University
The U.S. economy emerged from its worst recession since 1938 to become the world’s first $17 trillion economy. During the recovery, U.S. business—led by manufacturers—set new records for productivity increases, profits, and cash reserves. Manufacturing will boom as new technologies change living and working spaces, in turn creating growth in construction, healthcare, and agriculture. Get ready for phenomenal growth—technology, demographics, and new consumer expectations are driving business starts and industry reformulation.
Bio: Dr. Lowell Catlett has focused his career in part on how technology shapes the way we live and work. He received his doctorate in economics from Iowa State University and has received several prestigious awards for teaching. He is an expert in commodities futures markets and predicting and planning for near- and long-term futures. He has acted as a consultant to the U.S. Departments of Agriculture, the Interior, Defense, and Labor, as well as to many Fortune 500 companies.
10 – 11 a.m Panel Session
Transformational Innovation in an Era of Exponential Change
Leader: Marcus Shingles, Partner, Deloitte; Leader, Deloitte Innovation
What does it take to future-proof your business in a climate of disruptive technologies growing at exponential rates? These “exponentials” are both technological (e.g., artificial intelligence, nanotechnology, big data, and 3D printing) and organizational (e.g., crowdsourcing, the social economy, and the maker movement), and their growth trajectories are anything but linear. This session is designed to create a perspective shift on what it takes to go from a linear to an exponential organization, as well as the importance of developing a strategy for building an “innovation ecosystem” with nontraditional players. The session will conclude with a strategic look at designing an organization with innovation intent.
Bio: Marcus Shingles works with corporate executive teams to better understand and plan for the opportunities and threats associated with disruptive innovation. During his 20 years of professional experience, he has worked primarily in consumer products, retail, and media and entertainment industries. He recently led a major initiative for the Grocery Manufacturers Association focused on capitalizing on innovation by harnessing big data and analytics to drive top- and bottom-line growth.
11 a.m. – 12 p.m.
Investing in Manufacturing's Future
Leader: Raj Batra, Siemens Digital Factory Division President
Panelist:Corey Goulet, Vice President, Keystone Projects, TransCanada
The U.S. manufacturing asset base is aging, costing manufacturers billions annually in unplanned downtime and lost productivity. Some manufacturers are putting their historically high cash reserves to work by modernizing installations and build on greenfield sites. Raj Batra will lead a discussion examining best practices for how companies are investing in our industry’s future. What are the opportunities and challenges associated with investing in automation and digitization? How are companies using software to increase productivity while not opening a Pandora’s box of cybersecurity issues? And most importantly, how can automation investments be leveraged for optimum ROI?
Bio: Raj Batra is responsible for overseeing all development, marketing, sales, R&D, vertical industry, and manufacturing aspects of Siemens’ U.S. Digital Factory Division. Since joining the company in 1993, he has held several high-level management and sales positions, including vice president, general manager, global corporate account manager, and automotive and aerospace business unit manager.
Prior to Siemens, Batra worked as a sales engineer and product manager for discrete manufacturing and process industries. He earned a B.S. in electrical engineering from Lawrence Technological University and an MBA from the University of Michigan.
Corey Goulet has 27 years of energy infrastructure experience with a focus on the development, construction, operation, and maintenance of power facilities, pipelines, and production facilities. He joined TransCanada in 1998 as a manager in the international business unit; he has since led various departments, including pipeline engineering, energy projects, and nuclear technical development.
Goulet is a former member of the Operations and System Integrity subcommittee for CSA Z662 Oil & Gas Pipeline Systems. He represented TransCanada for two years as a board member, executive committee member, and planning committee member of Pipeline Research Council International. He has served as a board member for two joint venture companies.
1:30 – 2:30 p.m.
Breakout Session One Grant Park Room Customers Don’t Want to Talk to Salespeople Anymore: How Technology Blew Up the Buying Process Pierre Custeau, Senior Director, Industry Solutions, Oracle Marketing Cloud
The good old days of relationship sales are gone, with deals brokered over three-martini lunches being replaced by sophisticated, technology-driven methodologies focused on value selling, ROI, and total cost of ownership. Numerous studies have shown that the typical buyer makes as much as 60% of her purchase decision before contacting the supplier. The buying process is transforming and organizations must reinvent themselves to be competitive. Pierre Custeau will explore these trends in the larger context of manufacturing’s digital transformation and will preview the results of a related joint report with MAPI. Our panelists will reveal their companies’ best practices for intelligently guiding customers through the buying journey.
Bio: Pierre Custeau leads the manufacturing practice for Oracle Marketing Cloud’s industry solutions group, where he is responsible for identifying the trends and market forces influencing modern marketers. He leads a team that works with manufacturers to capture their requirements and create solutions for the next generation of digital marketing tools. For more than 15 years, Custeau has worked closely with organizations on three continents to define and execute innovative sales and marketing strategies. He previously held senior positions in consulting, sales, R&D, and product management with various software companies.
Transforming Your Organization Through Purposeful Culture Change Water Tower Park Room Suzanne Burns, Vice President, SpencerStuart
Since culture eats strategy for breakfast, how can the culture of a large organization be changed? Manufacturers excel at tracking hard metrics like OTD, DSO, ROIC, and MTBF but struggle with measuring—and moving the dial on—culture. This can lead to hiring the wrong talent, uneven execution, and strategies misaligned with reality. Executive search and HR analytics firm Spencer Stuart will partner with a manufacturing client to show how companies can beat the odds by assessing and improving culture and performance. This breakout will detail how to assess the corporate environment and provide a case study of how one manufacturer used this data to achieve transformation.
Bio: Suzanne Burns As part of Spencer Stuart’s global Industrial Practice, Suzanne Burns serves multinational and U.S.-based manufacturing, distribution, and private equity clients. Her 25 years of industry experience has included growth-oriented roles in strategic planning, global expansion, M&A, sales, and marketing. She specializes in board, c-suite, and senior-level assignments as well as succession planning.
Before joining Spencer Stuart, Burns served as chief talent officer for W.W. Grainger and president of IDEX’s Fluid Management subsidiary. During her 17 years with Eaton, she was division president and VP/GM of two global power quality businesses.
Burns is active in her community and serves on the boards of the Ann & Robert H. Lurie Children’s Hospital of Chicago Foundation, Communities In Schools of Chicago, and Leadership Greater Chicago.
Developing a Disciplined Strategy for Ecosystem Innovation Grand Ballroom Doug Bade, Vice Chairman and Managing Principal Consumer & Industrial Products
Deloitte Francesco Fazio, Partner, Doblin/Deloitte Fortune 1000 Company, TBD
Successful organizations are able to deliver profitable growth thanks to disciplined innovation. In order to harness exponential change and create unique value, manufacturers are looking beyond the product, and innovating around business models, services, platforms, and B2B customer experience. This workshop will focus on how leading manufacturers are managing their innovation portfolios, as well as the types of breakthroughs that are generating outsized impacts.
Bio: Douglas Bade oversees Deloitte’s U.S. firm’s professional services work for a range of industry sectors, including manufacturing, automotive, aerospace and defense, retail, consumer products, and travel and hospitality. He is actively engaged in his community and serves on the Art Institute of Chicago’s Business Council. Bade is a member of the Economic Club of Chicago, the Executives’ Club of Chicago, and the Chicago Club. He earned an MBA from Clemson and a B.S. from Indiana University.
Francesco Fazio has 15 years of experience in growth strategies, innovation, and capability building. He has served clients primarily in manufacturing, technology, and advanced materials, with a focus on North America; he also has significant experience in Asia, Europe, and the Middle East. Fazio has deep expertise with helping companies conceive, prototype, and launch transformative innovations in complex business-to-business environments.
2:45 – 3:45 p.m.
Breakout Session Two The Internet of Things: Connecting the Unconnected Grant Park Room Presenter, Representative from Cisco
Connected devices outnumber the world's population by 1.5 to 1 and analysts predict that the market for the industrial Internet of Things will reach $320 billion within five years. However, some manufacturers are still on the sidelines, unclear how to leverage data on the health of equipment and the location of people and materials. Connecting the unconnected is the biggest change, challenge, and opportunity manufacturing has seen in 100 years. In many industries those who don’t embrace IoT will get left behind. Cisco will provide insight into how companies are turning data collection and analysis into a true competitive differentiator.
The U.S. Workforce of the Future Water Tower Park Room Rob Gorham, Director of Operations, America Makes
This is not your grandfather’s manufacturing. The industrial sector is being transformed, with technologies like 3D printing, nanotechnology, and composites playing an increasingly important role in how (and how quickly) we deliver value to our customers. This metamorphic shift requires a workforce with a new set of skills. In this session we will cover how private industry, the public sector, and academia can train this next generation of workers to be prepared for the manufacturing sector of tomorrow.
Bio: Rob Gorham joined America Makes in 2013 as the deputy director of technology development and in May 2014 was promoted to his current role. He has more than a decade of solid defense research and advanced manufacturing experience. He was previously a senior manager with Lockheed Martin Aeronautics, where he led the development and application of affordable manufacturing technologies across the corporation. He was hired by Lockheed Martin in 2003 and in 2005 was selected for the Engineering Leadership Development Program. He holds a B.S. in aerospace engineering from Texas A&M University and an M.S. in engineering management from Southern Methodist University.
4 – 5 p.m.
Best Practices and Lessons Learned From the Battle for M&A
Leader: Glenn Riedman, Managing Director, RBC
Panelist: Bill Eginton, SVP, Corporate Development, AMETEK
Panelist: Steve Sellhausen, SVP, Corporate Development & Strategy, Dover
This panel discussion will scrutinize the strategies, tactics, and basic protocols used by the industry's most highly effective corporate acquirers. Data from empirical studies of M&A activity across economic cycles and data from a MAPI survey will be used to define the challenges and opportunities that business development leaders are facing—and provide best practices for navigating today's market. With a focus on new opportunity pipeline development, auction bid tactics, and c-suite communication protocols, the panel will seek to draw valuable observations on the essential facets of the business development function.
Bios: Glenn Riedman has two decades of experience advising industrial companies. Prior to RBC, he was a managing director at J.P. Morgan, where he focused on capital goods companies. He also spent 11 years covering industrial companies at Bear Stearns. Riedman earned an MBA from Columbia University and a BSEE from Boston University.
Bill Eginton has led AMETEK’s corporate development since 1998, working his way up since joining the company in 1993 as assistant to the CFO. He holds a BBA in accounting and finance from Notre Dame and an MBA from Duke. He is a certified public accountant.
Steve Sellhausen joined Dover Corporation in April 2008. He is responsible for all aspects of Dover’s acquisition, divestiture, and strategic planning efforts. He is chairman of the Dover Investment Committee, which manages pension and 401(k) assets. Prior to joining the company, he was a managing director with Citigroup Global Markets. Sellhausen has two decades of experience in investment banking, M&A, and capital markets.
6:30 – 8:30 p.m.
Friday, May 15, 2015
8 – 8:50 a.m.
Seven Leadership and Life Lessons Susan O’Malley, Former President of Washington Sports and Entertainment, First Female President of a Professional Sports Franchise
By focusing on the lessons of her own childhood and her illustrious career, Susan O’Malley will offer vital insights for leaders of all stripes. She will share insider stories about entertainment, hockey, and basketball, and describe management lessons from her experience as the first female president of an NBA franchise and one of the first women in a c-suite position in major league sports.
Bio: Susan O’Malley knows what it takes to be a leader in a tough business environment and how to create an organization from the ground up. Under her guidance, Washington Sports and Entertainment improved its bottom line and its winning percentage. In her first season handling off-court activities, her team experienced the largest ticket revenue increase in the history of an NBA franchise; her innovative marketing and customer service initiatives are still in use today. At the summit, she’ll share her seven rules for leadership and life and spill insider stories about entertainment, hockey, and basketball.
9:00 – 10:00 a.m.
How Business Leaders Create a Culture of Excellence
Leader: Jenn Callaway, Council Director, MAPI
Panelist: Terry Gebert, VP & GM, Systems and Solutions Business, Rockwell Automation
Panelist: Martin Swarbrick, President & CEO, Bison Gear & Engineering
Great products and services are made and delivered by great people. The best leaders understand this fundamental truth and focus their efforts on driving excellence, not managing mediocrity. Yet despite tangible evidence that this strategy returns dividends in the form of margin improvements, customer satisfaction and loyalty, and profitable growth, many companies struggle to effectively harness the power of their people.
In this session, MAPI Council Director Jenn Callaway will moderate a panel discussion with c-suite executives from Rockwell Automation and Bison Gear & Engineering about how to guide a company toward excellence. The panelists will explore recommendations for defining and communicating organizational expectations, leadership behaviors for demonstrating and demanding high performance from the workforce, and breaking down barriers that hinder execution
Jenn Callaway manages MAPI’s Presidents, Division Leadership, and Strategic Planning and Development Councils. Prior to joining MAPI, she served as an advisor to quality executives at Corporate Executive Board, helping manufacturing companies address critical management and strategic challenges. During her tenure with CEB, she authored papers on strategic planning, corporate culture, the customer experience, supplier management, and organizational governance. Callaway earned her B.A. from Queen’s University in Toronto.
Terry Gebert leading Rockwell’s Systems and Solutions business focuses on customer satisfaction, P&L, growth, and employee and leadership development. He has been instrumental in driving a lifecycle approach strategy for key customers. Under his leadership, the Systems and Solutions business unit has grown in to a $1 billion global division. He also serves as the diversity and inclusion champion for the Control Products and Solutions segment.
The majority of Gebert’s three-decade career has been spent in solutions and services business. He previously held senior positions at Flowserve, Honeywell, Tyco/Raychem, and Fluor. He has lived and worked in Latin America, the Middle East, Europe, and North America.
Martin Swarbrick before leading Bison Gear was VP and director of business excellence for Motorola. He led the path to national recognition for performance excellence when Motorola was awarded the Malcolm Baldrige National Quality Award in 2002 and the Balanced Scorecard Hall of Fame award in 2004. Swarbrick’s 27 years as a business leader also includes management experience at GE and Verbatim. Born in Cork, Ireland, Swarbrick was educated at Trinity College and holds degrees in engineering and mathematics. He studied manufacturing and operations at IMD in Switzerland and completed the Leadership Institute program at Northwestern University’s Kellogg School of Management in 2001.
10:00 – 11:00 a.m.
Never Quit: The Story of a Life Built on Successful Missions Robert O’Neill, Navy SEAL Team Six
Robert O’Neill will share what he learned during his 400 combat missions across four theaters of war and will describe how the military’s top leaders approach strategic planning when failure is not an option. For him, a mission’s success is the culmination of painstaking planning and partnership—as multinational companies face challenges at home and abroad, who better to give us a roadmap for triumph through teamwork?
Bio: Robert O’Neill is one of the most highly decorated combat veterans of our time. He was a team leader with the Naval Special Warfare Development Group and was deployed a dozen times, holding leadership roles in 400 combat missions. In his time as a SEAL, instant decision-making was an absolute necessity for success and he has proven experience in exceptionally high-risk and fluid environments. He trained 800 special operations and tactical operators and now uses this unique expertise to help organizations with leadership, decision-making, and operating in uncertain environments. O’Neill’s mantra is “never quit” and he believes this is the single most important factor in determining success.